Telehealth Desktop and Laptop Setup Instructions

Desktop and laptop computers with cameras and speakers or connected headphones with microphone can be used for telehealth video. We recommend using Google Chrome as your web browser for the best experience. Follow the simple instructions below to set up your device and start your visit.

Prepare for your telehealth appointment

Step 1: Log in

Step 2: Complete your eCheck-In

Sign in to OhioHealth MyChart.
Click Visits at the top of the screen, then click on your telehealth appointment.
Click Verify Your Information to begin eCheck-In.
Follow the prompts on the screen. You will share your medical history, medications and insurance information so your provider is ready for your visit.
Once you click Submit, your setup is complete and you are ready for your video visit.

Start your telehealth appointment

Step 1: Begin your video visit

Sign in to OhioHealth MyChart. Make sure your E-CheckIn is complete.
Click Visits at the top of the screen, then click on your telehealth appointment.
You'll be asked if you would like to test your audio and video. You can select it if you want to test yours prior to your appointment.
Click Begin Video Visit. You'll arrive in a virtual waiting room. Stay on this page until your provider joins you.

Step 2: Join your video visit

Once you're in the virtual waiting room, your appointment will begin when your provider joins the call.

Interpreter Services Behavioral Health

OhioHealth Telehealth