Financial Assistance and Charity Care

Get help with medical bills

Navigating healthcare costs can be challenging. We believe everyone deserves exceptional care from trusted providers — regardless of ability to pay. Whether you’re uninsured, underinsured or facing financial hardships, our Financial Assistance Program provides a range of options to help you manage medical expenses.

CALL (614) 566-1505 TO APPLY GET INFO IN YOUR LANGUAGE

Overview of our policies

Comprehensive charity care: We offer free care for individuals and families earning less than 200% of the federal poverty level.
Sliding scale fees: Substantially discounted care is available for those earning between 200% and 400% of the federal poverty level.
Hardship policy: For patients with unique circumstances who don’t qualify for charity care, we provide additional support.
Interest-free loans: OhioHealth offers interest-free loans to assist patients.

Options to apply for financial assistance

Financial assistance and charity care information

OhioHealth Financial Assistance

Financial Assistance Policy Summary (includes phone numbers and addresses of who to contact for help)

OhioHealth Financial Assistance Policy

OhioHealth Financial Assistance Procedure

Financial Assistance Application Instructions

Financial Assistance Application

HCAP Charity Worksheet

HCAP Charity Worksheet

Financial Assistance for OhioHealth Rehabilitation Hospital (For more information, please call (866) 889-9968, Option 3): - View policies and applications for the OhioHealth Rehabilitation Hospital
Financial Assistance for Southeastern Medical Center: - View policies and applications for Southeastern Medical Center

Financial assistance for OhioHealth Rehabilitation Hospital

Explore Assistance Options

Financial assistance for Southeastern Medical Center

Explore Assistance Options

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Frequently asked questions

What are the eligibility requirements?

To be eligible for the Financial Assistance Program, patients must complete a financial assistance application and meet specified income-based eligibility requirements. Patients must have a family income at or below 400% of the federal poverty guidelines or demonstrate significant financial hardship that prevents them from paying for care.

Where can I find the most current Federal Poverty Guidelines?

You can find them through HealthCare.gov.

What information do I need to provide to apply?

You need to provide your name, address, phone number and account number (if available). Additionally, include the names, ages and relationships of immediate family members living in your home, along with their sources of income or employer names, hire/start dates, and income for the past 3 and 12 months.

How do I apply?

Patients must complete a financial assistance application to apply for the program. The application process includes providing documentation to verify income and financial hardship. To apply, you can:

Call (614) 566-1505 to speak with our financial assistance team.
Download the application form and send it through the mail.
Apply in-person at an OhioHealth location near you.

What discounts are available for medical bills at OhioHealth?

Based on income level, eligible patients can receive discounts ranging from 65% to 100% off their responsibility for the care received.

Will I be charged more than insured patients if I qualify for OhioHealth’s Financial Assistance Program?: No, patients determined to be eligible for assistance under the Financial Assistance Program will not be charged more than the amounts billed by the hospital for care provided to insured patients.
What options are available if I'm uninsured or paying out-of-pocket at OhioHealth?: If you're uninsured or paying out-of-pocket, OhioHealth offers several options to help manage your healthcare costs. These include charity care, sliding scale fees, interest-free loans and an uninsured discount policy. Our financial assistance programs are designed to ensure you receive the care you need, regardless of your financial situation.
What services are covered by OhioHealth’s Financial Assistance Program?: The Financial Assistance Program applies to medically necessary services billed by OhioHealth. Exclusions include transplant-related services and elective cosmetic procedures. Additionally, physician services billed by OhioHealth are covered, regardless of whether the patient received these services at the hospital.
Should I apply for other financial assistance programs before seeking help from OhioHealth?: Yes, patients are encouraged to apply for other financial assistance programs, such as Medicaid, Medicare or private insurance, to help cover hospital charges and other charges by providers not covered under the OhioHealth Financial Assistance Program. This ensures that all available resources are utilized to manage healthcare costs. Additionally, it is important to note that OhioHealth Southeastern Medical Center and OhioHealth Rehabilitation Hospital still have separate charity policies.