Patient Safety Guidelines at OhioHealth

Quality Healthcare Measures

How we protect your safety

We have tools and processes in place to protect your safety while you are in our care. They include the following:

• Every member of OhioHealth's staff, including our physicians, complete mandatory Patient Safety training.
• We have Safety Coaches within our staff who are specially trained in reinforcing patient safety practices on units at each of our hospitals and care sites.
• We check your wristband before administering treatment or taking you for a test.
• We ask you for your name or other identifying information as well.
• You may also see us using barcode scanning prior to dispensing medications.

Speak up, be a smart patient

Speak Up

• Speak up if you have questions or safety concerns.
• Don't be embarrassed if you do not understand what someone tells you.
• You are the center of the healthcare team. Be a part of every decision.
• Get a second opinion if you are not sure about your diagnosis or options.

Before Your Visit

• Write down questions so you do not forget to ask your doctor.
• Bring a list of your current medications, including prescription drugs, over-the-counter drugs, vitamins and herbals, including dosage and time.
• Bring a list of any allergies you have.
• Learn more about conditions, care, treatments and options that may affect you.
• Ask someone you trust to come with you to the hospital and to appointments. They can help learn information and ask questions.

When You're With Your Doctor

• Tell your doctor about your healthcare problems, allergies and medications.
• Make sure you understand why a test, procedure or medication has been recommended and how it will affect you.
• Ask the doctor what the results of a test mean to you.
• Double check that you understand any prescription instructions.

During Your Stay

• Ask staff members to introduce themselves and explain their role in your healthcare. Ensure they are wearing an OhioHealth ID badge.
• Ensure the staff double checks your ID badge to ensure they are providing treatment to the correct patient.
• Make sure staff and visitors wash their hands often to prevent infection.
• Double check the staff has marked the correct area for operation prior to beginning your surgery.